• Glenn Wilson
    101
    Update Nov 19: A new way to correct your vaccination certificate with the support of the INAI. (see comments).

    Update 20 October: The Ministry of Health (SSa) is analyzing alternatives to solve Vaccination Cerfiticate problems including a rapid certificate mechanism ... (more in comments).

    Update: You can now access your Vaccination Certificate via Whatsapp (evidently no email required).
    offe4w7czphtf6fj.png

    If you have been fully vaccinated in Mexico and have a CURP number you can now get (or try to get) an Official Vaccination Certificate. The certificate includes a QR code that others can use to validate the Certificate (the QR Code linking back to a Government site with validation of the certificate is very nice).

    If all is working well, just ..
    • 1. Go to the website: https://cvcovid.salud.gob.mx/ .
    • 2. Enter your CURP.
    • 3. Check the 'I'm not a robot box' (and perform the required steps for that, if any).
    • 4. Click the 'Buscar' button.
    • 5. Check your email and download the form.

    If the site is working and not overwhelmed (patience, especially in the first few days is a good idea), you will be sent an email (the one you have previously registered in the system) with a link that you can use to download the form. Download it. That link expires after 90 minutes, so download it while you can. (Some have reported that it expires faster than that.)

    Two messages you may see while using the site:

    Favor de esperar unos minutos y volver a intentar (Please wait a few minutes and try again)
    If you get this wait a few minutes or more and refresh or re-enter the site and try again. (Re entering the data without refreshing or re-entering the site did not work for me.)

    Se envió un correo a la cuenta registrada en mivacuna.salud.gob.mx (An email was sent to the account registered at mivacuna.salud.gob.mx)
    It worked! Check you email for the link to download your Official Vaccination Certificate.

    There is also a link in that email you can use to report any problems with your certificate. Maybe (I don't know) you can also report that your data does not show up at all at the website at that link.

    The corrections website allows you to "Attach a copy of the proof of vaccination. Files of maximum 1M and in png, jpg or pdf format"

    You check a box to indicate the data to be corrected. The website allows you to correct multiple items:
    • Dose correction
    • Date correction
    • Missing dose
    • Batch correction
    • Vaccine correction
    • Correction of contact details

    This is the link for Data Corrections: https://cvcovid.salud.gob.mx/correccionDatos.html

    We do not have answers to many possible questions at this time, such as, what if you do not have a CURP, or, how long will it take to correct an error?

    Also see: Covid-19 SMA: COVID-19 Vaccine Certificates are ready for the general public!
    ~~~~
    Questions? Feedback?
    Please leave a comment or email me at .

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  • Sharyn Bates
    7
    tHANK YOU SO MUCH FOR THIS INFORMATION! STILL NOT SUCCESSFUL, BUT WILL KEEP TRYING. SHARYN BATES
  • Josh Geller
    4
    I got through after a few tries but it took more than 90' to receive the associated email with the link for downloading my certificate. Because of that delay I received an "expired link" message when I tried to obtain the certificate. On second attempt I got through and received the email immediately. That worked perfectly and gave me the correct vaccine certificate. So, just keep at it. Josh
  • SUSAN WHITE
    4
    Thank you for the heads up !!!! Susan
  • Anthony
    3
    Thanks for the info. Worked on first attempt for me this morning.
  • DebK
    6
    My second dose was missing. I submitted the aclaracion form. Has anyone else done this? Curious to know if anyone has had a response yet.
  • peggy zaine
    0
    I was able to print out the certificate the 2nd day it was available. The dates were both out by 2 days. I submitted the correction form but I haven't heard anything back yet.
  • Glenn Wilson
    101
    You can now access your Vaccination Certificate via Whatsapp. Update: This evidently only works on a cell phone with a Mexico phone number. Also, I presume you need to type the prompts in Spanish (e.g., "Hola" vs "Hello").

    I think this fixes the problem for people that originally recorded the wrong email address. If this fixes it for you, please let us know.
    e0icua0l5d4jeemj.png
    If you want to consult your COVID-19 Vaccination Certificate, write Hola to WhatsApp 56 1713 0557 and follow instructions.
    Secretaría de Salud Facebook
  • Glenn Wilson
    101
    Step by step: how to download your COVID-19 vaccination certificate via WhatsApp.
    DUNCE57HIVGURN23AYBKAUQOF4.jpg
    Not only may this document be necessary to travel to another country, some establishments in Mexico, such as bars and clubs, will begin to request it.
    Infobae (sp) | English.

    Update: This evidently only works on a cell phone with a Mexico phone number.
  • Sherrea Courtney
    0
    It must be rocket science for the people who are supposed to process the vaccine certificates since I can't get a response to my email correction I made over 3 weeks ago or a response either for getting my certificate via WhatsApp. An absolutely ridiculous system. As in, when you type in Hello to the number specified for getting your certificate via WhatsApp nothing happens.
  • Glenn Wilson
    101
    I imagine they are swamped with a massive number of corrections. Some are happening; I have seen reports of people getting corrections. Not ours though (submitted July 6).

    I also don't know if language matters. Do you need to send 'Hola' instead of 'Hello'?
  • Richard Allen Brown
    1
    We are having trouble getting my wife’s information corrected on the government web page. It’s been three months and the correction we submitted has not been updated yet. There is no number to call and we can’t submit the corrections again. Is there someone that can help us. We’re traveling in 4 months and need the certificate. Thanks
  • Glenn Wilson
    101
    I don't know of any other way to get the certificate corrected. If anyone knows another way or discovers another way, please pass it along.
  • Glenn Wilson
    101
    "It is not legal": López-Gatell denied that COVID-19 vaccination certificate is mandatory for return to work.
    M7CVGGO7JBDOLDUHWQ4I4JZLGI.jpg
    Hugo López-Gatell, Undersecretary of Health, assured that the Certificate of vaccination against COVID-19 is not a mandatory requirement to return to work activities.

    "If someone is asking for a certificate against COVID as a requirement to join their work, they are committing a fault."

    "It is not legal to condition access to work to people who are vaccinated," he stressed at the morning conference. ... (“No es legal condicionar el acceso al trabajo a las personas que no tengan esta condición (de vacunación)”, resaltó en la conferencia matutina.)

    Given the recent criticism of the document for presenting errors in the issuance of the data of the inoculated person, López-Gatell ruled out that the document is equivocal, instead, he explained, what usually happens is that “people are not capable of get the full certificate” or that the second dose has not been recorded.

    "The reason is a lag in the capture of records in the nominal platform and this means that the certificate cannot be produced in a complete way."

    For this reason, he assured that the Ministry of Health (SSa) is already analyzing alternatives to solve this problem, among which is a rapid certificate mechanism, where the data is provided by the same person.
    Infobae (sp) | English.
    Published by Infobae at October 19, 2021 7:59 am.
  • Sophie de Vries
    0
    It may not be a problem here, but how does it work not having an official vaccine document (because of no CURP, being on a tourist visa) going on a plane and crossing into the U.S.? In the U.S. not having an official vaccine document could be a problem also. Did get AstraZeneca vaccine in SMA.


    Sophie
  • Glenn Wilson
    101
    I don't know who requires or accepts which documents but your vaccine documents from the vaccination days are proof of vaccination.
  • Glenn Wilson
    101
    A new way to correct your vaccination certificate with the support of the INAI.
    HWR35ULMP5AIJIMIGDTQ5H4VPA.jpg
    INAI offers a new option to correct errors in the COVID vaccination certificate
    Infobae (sp) | English.
    Published by Infobae at November 18, 2021 9:46 am.

    And now there is ALSO a new way. The National Institute of Transparency, Access to Information and Protection of Personal Data ( INAI ) opened a new channel to carry out the modification process . To access it, you must enter its transparency portal. https://www.plataformadetransparencia.org.mx/
    If you don’t have an account with the portal, you will be prompted to create one.
    • Once inside the portal, go to the section that says “Solicitudes”and select “Datos personales”.
    • Choose the right you want to exercise, in the case of data correction is “Rectificación”.
    • Fill in the form with personal data, select “Federación" and “Secretaría de Salud (SSA)”.
    • In this step, the detail of your request must be described, so the certificate must be on hand, and there will be 3,000 characters to explain what are the modifications that must be made to the document.
    • To clarify what you need, you can attach files in various formats such as PDF, DOC and even ZIP . It should be noted that the maximum file size to send them is 20 MB.
    • Send request.
    If you require help with this 2nd process, you can dial the INAI phone number ( 800 835 4324 ). The hours of operation are from Monday to Thursday from 9:00 a.m. to 6:00 p.m., and Fridays from 9:00 a.m. to 3:00 p.m. Or, you can request support from the organization through the following email: .
    Covid-19 SMA.

    If you try this new way please let us know how it goes. Leave a comment or email me at
  • Peggy Jones
    9
    Glenn- thanks so much for the services you provide! We sent in a correction to my husband's vaccination certificate about a month ago because it does not show his second dose. We attached a picture of the proof of vaccination from that day and have not seen anything new yet. It says that they have received our request. Do we just need to be patient? How will we know when or if it gets corrected? Anybody know how long it takes or if there is another step we should take?
  • Glenn Wilson
    101
    "Do we just need to be patient?" Maybe.

    "How will we know when or if it gets corrected?" You can download it again and examine it.

    "Anybody know how long it takes or if there is another step we should take?" I have heard of people getting a correction within a couple of months but I don't know how long it should take. You could try the other approach above via INAI. If you do, please let us know how that goes ...
  • Peggy Jones
    9
    We did try the INAI route and will let you know. It was fairly easy to navigate but we had difficulty attaching the related documents- it may have been my own lack of tech skills rather than the site's. There is however a rather cryptic notice when you enter the site that indicates some sort of suspension of services due to Covid. Not feeling optimistic!
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